Wisdom of the Crowd
Open-ended Questions

WHY ASK THE CROWD AN OPEN-ENDED QUESTION?

The crowd (employees, stakeholders or customers) have information that is valuable.  The trick is to aggregate all of that knowledge (similar to a survey or market research analysis) in order to make better decisions.

One thing the crowd has proven to be good at is driving innovation with open-ended questions.

Many organizations have eliminated barriers to developing new ideas.  The boundaries that once kept employees or customers in silos, are becoming more penetrable.

The results of asking the crowd for help are impressive.

WHAT SORTS OF THINGS CAN BE CHANGED WITH OPEN INNOVATION?

Companies, Non Profits, and Governments all use Open Innovation to improve at least four aspects of their organization: products & services, processes, new markets and governance.

Processes

Should we change our processes? Is there some internal improvements to reduce red tape, save money, or improve general operations?

Governance

Is there a better way to collaborate on making certain decisions? Would working online, with a secure and robust platform, be better than conference calls, emails or conference calls?

New Markets

Is there a group of customers or stakeholders that are not being served, but could be? How do we better position the company?

Products & Services

Is there a new product or service that we could be offering? What would benefit end users?

HOW DOES CROWDBRIDGE SOFTWARE WORK?

CUSTOMIZATION

Configure your on-line consultations to get the highest volume, best quality, and most relevant ideas aligned to your goals.

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SSO

Single Sign-On (SSO) allows users to access the community with the credentials of an existing company intranet.
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CUSTOM CONTENT

All language, imagery, and architecture within an IdeaScale community is customizable
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RESPONSIVE

Responsive design will render beautifully on any smartphone, tablet, or web browser.

IDEA COLLECTION

Community members collaborate with one another as they suggest ideas, while voting and commenting on the ideas of others.

Idea Submission

Anyone who is approved can submit ideas and their supporting details

Voting and Commenting

The community discusses and votes on great ideas. The best ideas bubble up to the top.

Social Media Integration

Every community can integrate directly with social platforms so that ideas and activity can be shared.

IDEA REVIEW

The Crowd provides numerous valuable ideas, but knowing which ones to invest in is often a challenge. With back end functionality, organizations can evaluate costs and benefits, and forecast future success with greater ease.

REVIEWSCALE

ReviewScale is a customizable decision matrix that allows administrators and moderators to identify the most valuable ideas

ASSESSMENT TOOL

With the assessment tool, not only can community members vote ideas and comments up and down, but they can also evaluate that content across a number of different criteria

ADVANCED REPORTING AND ANALYTICS

Reporting dashboard tracks detailed information, including users, ideas, comments, and votes over time.

IMPLEMENTATION

Delivering on the selected ideas is the best way to build a sustainable innovation program. Integrate with numerous in-house project management in order to track & socialize the progress of any idea.

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SharePoint Integration

IdeaScale integrates with SharePoint in order to facilitate embedded collaboration processes.
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Community Infographic

Exportable, shareable reports are available 24 hours a day from the crowd, including our popular infographic format which renders data in graphic, modular segments.

Proposal Funding

Community members can pledge real or theoretical budgets of time or money to promising projects
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